

Frequently Asked Questions
Frequently asked questions

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Shipping Info
Returns Policy
At Pure Aesthetics & Wellness, we strive to ensure your satisfaction. All orders are processed within 1-3 business days and shipped via standard delivery. Your package should arrive within 5-7 business days. If you have any concerns about your order, please feel free to reach out to our customer service team at your convenience.
Return Process Overview
If you are not completely satisfied with your purchase, you may return any unused products within 30 days for a full refund. Please ensure that products are unopened and in original packaging. To initiate a return, contact our customer service via email or phone. We will guide you through the steps necessary for a smooth return process. Note that shipping costs are non-refundable, and customers are responsible for return shipment fees.
Questions About Delivery?
Feel free to email us!